EnglishTube (hereinafter collectively referred to as "we") is well aware of the importance of children's personal information and privacy security, and thanks you for your trust in us. We will take appropriate security protection measures in accordance with the requirements of laws and regulations and try our best to protect the safety and security of children's personal information. control. Based on this, our product and service provider Shenzhen Time Value Information Technology Co., Ltd. and its affiliates have formulated this policy.

This policy mainly explains to you what children's personal information we collect, the purposes of collecting children's information, the protection measures for children's information, etc., and declares our commitment to protecting children's personal privacy. For matters not covered in this policy, the Privacy Policy shall prevail.

We may update or modify this policy in the future based on changes in information processing situations. Please be aware of this policy and any supplementary policies before using any products/services we provide. Unless otherwise agreed, the terms and abbreviations used in this policy are consistent with"User Agreement","Privacy Policy"The terms and abbreviations in have the same meaning.

If you are the guardian of a child user, please read carefully and choose whether to agree to this policy. We hope that you will work with us to protect children's personal information, educate and guide children to enhance their awareness and ability to protect personal information, and guide, remind and require them not to provide any information to any online product and service providers without your consent. personal information. If you do not agree with the contents of this policy, which will cause our products and services to fail to operate properly or achieve the intended service effects, you should ask your children to immediately stop accessing/using our products/services. When you click to agree to this policy online, or your child uses or continues to use our services and submits personal information, you agree that we collect, use, store and protect your child's personal information in accordance with this policy (including updated versions). .

If you are a child under 14 years old, before using EnglishTube products or services or providing any personal information, you need to carefully read this "Children's Privacy Policy" with your guardian, and obtain the consent of your guardian before using our products, services or provide information to us.

We will abide by the following principles to protect children's personal information: the principle of consistency of rights and responsibilities, the principle of clear purpose, the principle of consent, the principle of least sufficiency, the principle of openness and transparency, the principle of ensuring safety, the principle of subject participation, etc. At the same time, we promise that we will take corresponding security protection measures to protect children's personal information in accordance with the industry's mature security standards.

[Special Reminder] Before using our products and services, please be sure to read and understand the entire content of this policy carefully. Make sure you fully understand and agree to all terms before starting to use it. Once you start using it, it means that you have fully understood and agreed to this policy.

We remind you that we have used bold fonts and/or underlining to specifically remind you of the important provisions in this statement that may be closely related to the rights and interests of you and the children under your custody, so please read them carefully.

If you have any questions, comments or suggestions about the content of this policy, please contact us through the method at the end of the article. For personal information provided by children without the consent of their guardians, we will promptly delete the relevant information after receiving notification from their guardians.

This privacy policy will help you understand the following:

Last updated: August 8, 2023

Effective date: August 8, 2023

We will collect and use the following types of children's personal information with your consent for the following purposes described in this policy:

When children intend to register as EnglishTube users, they need to provide: mobile phone number and password to create an account. If children log in through third-party accounts such as WeChat, QQ or Weibo, we will collect your nickname, avatar, city and other public information. Before collecting this information, we will obtain the child's authorization through the authorization function of the third-party account. Please note that if a child refuses to provide the above personal information, we will not be able to complete user registration, and the child will not be able to use any features of EnglishTube. If a child wants to upload a picture of the child to us to customize the avatar when registering as a user,You can choose to authorize us to call the camera permissions, photo album permissions (or read and write external storage permissions) of the device used by the child.

When you contact our customer service, we may need you to provide necessary information to verify your identity and collect your contact information so that we can contact you in time after the problem is solved. The record and content of your communication with customer service will also be is saved.

In order to continue to provide safe and continuously optimize the services you need, when children use the services we provide, we may collect information related to children's use of the services. Such information includes:

We may obtain relevant personal information that you authorize us to share from affiliated parties and third-party partners. We may obtain the account information (avatar, nickname, login time) you authorize to share from a third party and bind your third-party account to the child's EnglishTube account after you agree to this policy, so that you can log in directly through the third-party account and use our products and/or services.We will collect and use children's personal information in compliance with relevant laws and regulations, in accordance with agreements with affiliates or third-party partners, and on the premise that we are convinced that the source of personal information provided by them is legal.

We do not need your authorization to collect and use children's personal information under the following circumstances:

Please be aware that, in accordance with applicable laws, if we take technical measures and other necessary measures to process personal information so that the data recipient cannot re-identify a specific individual and cannot recover it, or we may de-identify the collected information. Research, statistical analysis and forecasting, providing product or service support for business decisions, and improving our products and services (including using anonymous data for machine learning or model algorithm training), the use of such processed data does not require separate consent from children. and guardian’s consent.

To ensure that the website functions properly, we store small data files called cookies on your computer or mobile device. Cookies usually contain an identifier, the site name, and some numbers and characters. With the help of cookies, the website can collect and store data when you access and use this product.
We will not use Cookies for any purpose other than those stated in this policy. You can manage or delete cookies according to your preferences. See AboutCookies.org for details. You can clear all cookies saved on your computer or smart mobile device, and most web browsers have the ability to block cookies. However, if you do this, you will need to change your user settings yourself each time you visit our website.

Many web browsers have a Do Not Track feature that issues a Do Not Track request to a website. Currently, the major Internet standards organizations have no policies in place that govern how websites should respond to such requests. However, if your browser has Do Not Track enabled, all of our sites will respect your choice.

We will not share children’s personal information with any company, organization or individual other than us and our affiliates, except in the following circumstances:

Currently, our authorized partners include the following types:

Third-party SDK. To ensure the implementation of EnglishTube related functions and the safe and stable operation of the application, we may access the development kit (SDK) provided by third-party software to achieve related purposes. We will conduct strict security testing on third parties and agree on data protection measures.
Please check for details"List of Personal Information Shared with Third Parties".

We will not transfer children's personal information to any company, organization or individual, except in the following circumstances:

We will only publicly disclose children's personal information under the following circumstances and under the premise of taking safety protection measures that comply with industry standards:

In the following circumstances, we do not need to obtain the prior authorization and consent of the children and their guardians when sharing, transferring, or publicly disclosing children's information:

According to legal provisions, sharing, transferring, and disclosing de-identified personal information, and ensuring that the data recipient cannot recover and re-identify the information subject, does not constitute the external sharing, transfer, or public disclosure of personal information. The storage and processing will be without further notification to you and without your consent.

(1) We have used security measures that comply with industry standards to protect children's personal information and prevent data from unauthorized access, public disclosure, use, modification, damage or loss. We will take all reasonably practicable measures to protect children's personal information. For example, encryption technology is used to transmit your personal information; protection mechanisms are used to prevent personal information from being maliciously attacked; we hold security and privacy protection training courses to enhance employees' awareness of protecting personal information.

(2) We will take all reasonably feasible measures to ensure that no irrelevant personal information is collected. We will only retain children’s personal information for the period necessary to fulfill the purposes described in this policy, unless an extension of the retention period is required or permitted by law.

(3) All your personal information will be stored within the territory of the People's Republic of China. Currently, we do not provide personal information overseas.

(4) The Internet environment is not 100% safe, and we will try our best to ensure or guarantee the security of children's personal information. You know and understand,The systems and communication networks you use to access our services may have problems due to factors beyond our control. Therefore, you should take proactive measures to protect the security of children's personal information.We strongly recommend that you or children do not disclose personal information in the product to third parties (including other websites or products linked to this product) to avoid leakage of information; please use complex passwords and do not use your account password and related information. Disclose personal information to others to help us keep your account secure.

(5) After an unfortunate personal information security incident occurs, we will promptly inform children and guardians in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the handling measures we have taken or will take, and the measures you can take on your own Suggestions on preventing and reducing risks, remedial measures for you, etc. We will promptly notify you of the incident-related information through emails, letters, phone calls, push notifications, etc. When it is difficult to inform the personal information subjects one by one, we will issue announcements in a reasonable and effective manner. At the same time, we will also proactively report the handling of personal information security incidents in accordance with the requirements of regulatory authorities.

In accordance with relevant Chinese laws, regulations, and standards, as well as common practices in other countries and regions, we protect guardians and children from exercising the following rights with respect to children’s personal information:

Children and their guardians have the right to access children's personal information, except for exceptions provided by laws and regulations. If you wish to exercise your right to access your data, you can access it yourself by:

If you are unable to access this personal information through the above methods, you can send an email to: 9317468@qq.com
We will respond to your access request within fifteen working days.

For other children's personal information generated during the use of our products or services, we will provide it as long as it does not require too much investment on our part.

When errors are discovered in the personal information we process about children, children and their guardians have the right to ask us to make corrections. You may make a correction request through the methods listed in "(1) Access to your personal information".

If you cannot correct this personal information through the above methods, you can send an email to: 9317468@qq.com
We will respond to your correction request within fifteen working days.

Children and guardians may request us to delete personal information under the following circumstances:

When you decide to delete one or more pieces of information, you can send an email to: 9317468@qq.com. We will respond within fifteen working days.

When we delete children's personal information, we may not delete the corresponding information from the immediate backup system, but we will delete the information when the backup is updated.

Each business function requires some basic personal information to be completed. For the collection and use of additional children's personal information, children and their guardians can give or withdraw their authorized consent at any time.

When consent is withdrawn, we will no longer process the corresponding children's personal information. However, the decision to withdraw consent will not affect the previous processing of children’s personal information based on authorization.

You can cancel your previously registered account at any time. You can apply for account cancellation through "Help and Feedback-How to Cancel Account"; please also send a request to the following email: 9317468@qq.com. We will complete the cancellation within 15 working days after receiving your cancellation request.

Please note that to ensure account security, we will perform necessary identity verification. After canceling the account, we will stop providing products or services, purchased services will no longer be valid, and children's personal information will be anonymized, unless otherwise provided by laws and regulations.

Children and guardians have the right to obtain a copy of your personal information. You can apply to obtain it through the following methods: 9317468@qq.com

To ensure safety, children and guardians may be required to provide a written request or otherwise prove your identity. We may ask you to verify your identity before processing your request.

We will respond within fifteen working days. In principle, we do not charge fees for reasonable requests, but for repeated requests that exceed reasonable limits, we will charge a certain cost depending on the circumstances. For those that are gratuitously repetitive, require excessive technical means (for example, require the development of new systems or fundamentally change existing practices), pose risks to the legitimate rights and interests of others, or are very impractical (for example, involving information stored on backup tapes) request, we may deny it.

In the following circumstances, in accordance with the requirements of laws and regulations, we will not be able to respond to your above request:

We may make changes to this Privacy Policy from time to time.

We will not reduce children's rights under this privacy policy without your explicit consent. We will post any changes to this policy on this page.

For major changes, we will also provide more prominent notices.

Major changes referred to in this policy include but are not limited to:

If you have any questions, comments or suggestions about this Privacy Policy, please contact us through the following methods:
Shenzhen Time Value Information Technology Co., Ltd.
Email: 9317468@qq.com
Tel: 18126201952 (working days 9:30-12:00, 14:00-18:30)
Registered address: Room 311, Building H, OCT Creative Park, Nanshan District, Shenzhen
Contact information of Personal Information Protection Specialist: 9317468@qq.com
We will respond within fifteen working days after receiving your request.

1. Personal information: refers to various information recorded electronically or in other ways that can identify a specific natural person alone or in combination with other information or reflect the activities of a specific natural person. Personal information that may be involved in this privacy policy includes but is not limited to: basic personal information (including name, phone number, gender, location, school, grade, etc.); personal identity information (including ID card, teacher qualification certificate, etc.); network Identity information (including system account, email address and password related to the above); personal property information (including transaction and consumption records, etc.); personal device information (including IMEI, IDFA, Android ID, MAC, OAID, IMSI and other device identifiers and other device-related information), network information (IP address, WiFi information, base station information and other network-related information), application information (application crash information, notification switch status, application installation list and other application-related information) and device parameters and System information (device type, device model, operating system and hardware-related information).

2. Personal sensitive information: refers to personal information that, once leaked, illegally provided or abused, may endanger personal and property safety, and can easily lead to damage to personal reputation, physical and mental health, or discriminatory treatment. Personally sensitive information that may be involved in this privacy policy includes: personal identity authentication information (including ID card, teacher qualification certificate, etc.); information of minors under 14 years of age.

3. Related companies: namely, subsidiaries of Shenzhen Time Value Information Technology Co., Ltd. or other companies that are related to Time Value